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Palace Casino
Palace Casino

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Responsible gambling

Palace Casino is committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences, both financially and emotionally. Our aim is to promote responsible gaming practices and provide the necessary tools to help you maintain control over your gaming.

Setting Limits

We encourage you to set limits on your deposits, losses, and session time-outs to ensure a safe and enjoyable experience. You can set daily, weekly, or monthly deposit limits via our dashboard. Limit changes are instant for decreases, but require a 7-day waiting period for increases. Exceeded limits will block all deposits automatically.

Reality Checks

We provide reality checks to remind you of your deposit amounts, time spent gaming, and losses incurred. These pop-up reminders appear every 15-30 minutes to help you stay on track.

Session Time-Outs

You can set session reminders for 15, 30, 60, or 120 minutes. Automatic logout is available after inactivity, with configurable intervals.

Self-Exclusion

If you feel that your gaming habits are becoming problematic, we offer self-exclusion options. This will temporarily or permanently block your account and prevent you from accessing our services. Self-exclusion is irreversible, and all bonuses will be forfeited upon activation.

Account Closure

You can also request temporary or permanent closure of your account. Temporary closure will lock your account for a minimum of 24 hours, while permanent closure will remove access to your account.

Support Organizations

We understand that problem gambling requires professional support. We provide links to the following organizations:

  • GamCare (UK primary)
  • Gamblers Anonymous
  • BeGambleAware

Responsible Gaming Tools

Our platform is designed to promote responsible gaming. We use the following features to support our players:

  • Deposit limits
  • Session time-outs
  • Reality checks
  • Self-exclusion
  • Account closure

We are committed to maintaining a safe and enjoyable environment for all our players. If you require assistance or have any questions, please do not hesitate to contact us.

Remember, gaming should be fun! Set limits, take breaks, and seek help if you need it.